Last updated: August 6, 2026
Avera Roofing & Remodeling (“Avera Roofing,” “we,” “us,” or “our”) operates the website averaroof.com (the “Site”). This Privacy Policy explains what information we collect through the Site, how we use it, and the choices you have.
Who We Are
Avera Roofing & Remodeling
325 South 1st Street #120
San Jose, CA 95113
Phone: (855) 375-8844
Email: Averaroof@gmail.com
CSLB License #1156743
Information We Collect
We collect information in the following ways:
- Information you provide directly: When you submit a “Get a Free Quote,” “Quick Service Request,” inspection request, or contact form on the Site, we collect the information you enter, which may include your name, phone number, email address, property/service address, and details about your roofing project or service request.
- Call information: We use call tracking technology that displays a unique tracking phone number to visitors depending on how they found our Site. Calls made to numbers displayed on the Site may be recorded and/or transcribed for quality assurance, training, and marketing-attribution purposes. You will be notified if a call is recorded.
- Automatically collected information: Like most websites, we automatically collect certain data when you visit the Site, such as your IP address, browser type, device information, pages viewed, and referring website, through cookies and similar analytics and advertising technologies.
- Communications: If you email, call, or message us, we keep a record of that correspondence to respond to you and maintain our business records.
How We Use Your Information
We use the information we collect to:
- Respond to quote requests, schedule inspections, and provide the roofing services you request
- Communicate with you about your project, including by phone, text, or email
- Improve our Site, services, and marketing based on how visitors use the Site
- Measure the effectiveness of our online advertising campaigns
- Comply with legal obligations and protect the rights and safety of Avera Roofing and our customers
We do not sell your personal information.
Cookies and Analytics
The Site uses cookies and similar technologies, including website analytics and advertising conversion/remarketing tools, to understand how visitors use the Site and to measure advertising performance. You can control cookies through your browser settings; disabling cookies may affect how the Site functions.
Service Providers
We use a small number of trusted third-party service providers to operate the Site and run our business — for example, to process quote request and contact form submissions, to provide call tracking and recording as described above, to measure website traffic and advertising performance, and to host and serve the Site. Each provider only receives the information needed to perform its function and has its own privacy practices governing the data it processes on our behalf.
How We Share Information
We do not sell or rent your personal information. We may share information with:
- Employees, subcontractors, or suppliers as needed to schedule and complete your roofing project
- The service providers described above who help us operate the Site and communicate with you
- Insurance companies or adjusters, but only with your direction or consent (for example, if you ask us to assist with a claim)
- Government authorities or other parties when required by law, permit, or regulatory process
Data Retention
We retain the information you submit for as long as needed to respond to your request, complete any project you hire us for, comply with legal and licensing recordkeeping requirements (including CSLB requirements), and for a reasonable period afterward for our business records.
Your Rights and Choices
You may contact us at Averaroof@gmail.com or (855) 375-8844 to request access to, correction of, or deletion of the personal information we hold about you. California residents may have additional rights under the California Consumer Privacy Act (CCPA); to make a request under the CCPA, please contact us using the information above. We will respond to verifiable requests consistent with applicable law.
Security
We use reasonable administrative and technical safeguards to protect the information you provide. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Children’s Privacy
The Site is intended for adults seeking roofing services and is not directed to children under 13. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. The “Last updated” date at the top of this page reflects the most recent revision.
Contact Us
If you have questions about this Privacy Policy or how we handle your information, contact us at:
Avera Roofing & Remodeling
325 South 1st Street #120
San Jose, CA 95113
Phone: (855) 375-8844
Email: Averaroof@gmail.com